Hello!
I'm attempting to add a .mpg file to the CS5 Media Encoder but receive the error "Error while decompressing the source file". This file was recorded and is being used as a TV commercial. Would this mean that the file has a different encoding/compression that makes it impossible for the Encoder to decompress? I'm stumped because It is a .mpg file, which should be accepted. I've attempted adding other .mpg files and have no trouble. Is there any way around this?
Thank you, in advance, for your help!
Best Regards,
Kathy