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I am having trouble keeping a live stream working.  I am streaming live video & audio using FMLE 3.2 and FMIS 3.5.5.

 

When I start the encoder things appear okay at first - no apparent error messages at the encoder, and multiple clients can connect successfully.

 

However, after a "while" (sometimes a few minutes later, sometimes up to 30 minutes later), the stream freezes and/or stops.

 

Checking the encoder log, I see lots of reconnection attempts:

 

Network Status: NetConnection.Connect.Closed status
Disconnected
Re-establishing connection, attempt 1
Reconnected to FMS/3,5,5,2004
Stream[event613] Status: Success
Network Command: onFCPublish
Stream[event613] Status: NetStream.Publish.Start


Although the encoder log reports success, I typically have mixed results with getting clients to reconnect again - sometimes the stream returns, sometimes not.  Sometimes clients are able to reconnect, but the stream often freezes again a few minutes later.

 

Checking the server (via the Flash Media Admin Console "Live Log" tab) I see several "getStreamLength" errors:

 

Accepted a connection from IP:192.168.2.1, referrer: http://[server]/media/player.swf, pageurl: http://[server]/media/event.asp?id=613
Sending error message: Method not found (getStreamLength).
Adobe Flash Media Encoder connected from 192.168.2.1
Accepted a connection from IP:192.168.2.1, referrer: http://[server]/media/player.swf, pageurl: http://[server]/media/event.asp?id=613
Sending error message: Method not found (getStreamLength).
Adobe Flash Media Encoder connected from 192.168.2.1
Adobe Flash Media Encoder connected from 192.168.2.1
Adobe Flash Media Encoder connected from 192.168.2.1
Accepted a connection from IP:192.168.2.1, referrer: http://[server]/media/player.swf, pageurl: http://[server]/media/event.asp?id=613
Sending error message: Method not found (getStreamLength).
Accepted a connection from IP:192.168.2.1, referrer: http://[server]/media/player.swf, pageurl: http://[server]/media/event.asp?id=613
Sending error message: Method not found (getStreamLength).
Accepted a connection from IP:192.168.2.1, referrer: http://[server]/media/player.swf, pageurl: http://[server]/media/event.asp?id=613
Sending error message: Method not found (getStreamLength).

 

I'm not sure if any of these logfiles contain anything helpful.  Any advice is appreciated!


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